When do I get the products?

The orders concerning products available (in stock) on the website shall be delivered in maximum 2 working days for the orders in Romania and in maximum 7 working days for the orders in Europe.
The orders concerning products processed as under special order regime (with other material prints than the one presented on the website) shall be delivered in 5 to 7 working days following the date of their confirmation in writing.
If the order is necessary for a certain date, please indicate this in the order and we will notify you by e-mail on the possibility of accepting the order.
The customers will be informed in case delays in delivery are expected.

The products that are not in stock at the time of the order are marked with grey in the “SIZE” section (if the customer clicks on the button, the information “out of stock” appears, followed directly by the information from the next paragraph:
The products that are “out of stock” may be order and will be delivered in the following 5 to 7 working days following their confirmation in writing.
The products in stock at the time of the order are marked in white in “SIZE” section.
The customer is advised to read the general terms and conditions of sale on www.mandarinliberty.com before placing an order. The terms and conditions of sale expressed on this website have contractual value and may be modified at any time by the company, without any prior notice and without notifying the customers. The applicable conditions will be those presented at the time of placing the order.
You can place your order on the website or by phone.

1. View the product you want to purchase, consult the size guide so as to pick the right size, select the size and click on “add to basket”. You can add to the order as many products you want.

After you have decided on all the products you want to order, complete the order on the completion page.
We recommend you to create an ACCOUNT (a button will appear to show you the advantages) in order to beneficiate from our news and offers; select your preferred payment method, fill in the delivery details and click on the “send order” button.

2. You can call one of the numbers below to add a phone order.
004(0) 755 125 756
004(0) 744 369 710

Creating an “ACCOUNT” to place an order will bring you the following benefits:
– it will give you the possibility to track the delivery status and access you order history,

– it allows you to save your address and data to facilitate your next order ,
– it will keep you updated with all our news and offers by receiving our Mandarin newsletter by e-mail.

You can address any question by e-mail at orders@mandarinliberty.com or by phone at one of the following numbers 004(0) 755 125 756; 004(0) 744 369 710.
Product payment
• The payment of the products ordered may done as follows:

– upon the product receipt, by the Purchaser, using the cash on delivery system (payment to the courier company’s representative, this service is available only in Romania)

– online, through credit card, using the Mobilpay payment operator, commission free for the Purchaser.
Accepted credit cards: VISA and MASTERCARD

In case a credit card is declined, the order will be cancelled and the customer will be informed by e-mail, in order so as to an alternative method of payment. SC Mandarin Liberty S.R.L reserves the right to cancel any order placed by customers that are in (a) litigation(s) in progress. We also reserve the right to refuse service or transaction for anyone at any time for any reason.

• All prices are listed on our website in lei and euro. The prices include the value added tax (VAT). Any change in tax rates will be automatically applied to the online product sales. The deliveries are shipped from Romania. There is no minimum order quantity.
• In cases where the products manufactured in Romania are imported directly in non-EU countries, the local customs may charge an additional import duty based on the order value. For more information, contact your local customs department. The prices displayed on the individual product information sheets do not include shipping and handling fees. These fees are based on the order and are detailed on the purchase order form for deliveries to countries on our list.

By confirming your order, you give your consent to the terms and conditions of sale and you agree to the conditions set forth in terms of prices and product descriptions, as well as to the terms and conditions of sale.